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DirectoryIT & CommunicationSoftware DevelopmentGlattpark (Opfikon)Avaya Switzerland GmbH
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Avaya Switzerland GmbH

Summary

About the company

The core activity of Avaya is the development and provision of enterprise software and solutions for improving customer relationships and communication. In particular, Avaya focuses on transforming contact centers into modern connection centers, enabling a consistent customer experience and genuine business value. To this end, Avaya offers a platform (Avaya Infinity Platform) that unifies communication channels and helps companies strengthen their customer relationships.

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Products & services

Industry:Software Development
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Avaya Infinity Platform
Platform for customer experience orchestration, connecting systems, data, AI and workflows for omnichannel interactions, real-time decisions, self-service, agent assistance and outbound engagement.
Avaya Nexus
Secure, resilient voice infrastructure for business-critical and regulated environments, with zero-downtime architecture, governance, deployment flexibility and integrations with collaboration and operational systems.
Unified Communications
Secure communication and collaboration solutions for voice, video, messaging and conferencing, with cloud and on-premises options as well as products such as Avaya Cloud Office, Avaya Aura and Avaya IP Office.
Avaya Services
Advisory, implementation and operations services for communication infrastructures, including professional services, managed services and support services for cloud, hybrid and on-premises environments.
Applications and integrations for AI and orchestration
APIs, SDKs and partner ecosystem to connect AI models, data platforms and third-party systems to Avaya Infinity for real-time orchestration and automated workflows.

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Location

Thurgauerstrasse 101A
8152 Glattpark (Opfikon)

At a glance

Legal form
Limited Liability Company
UID
CHE-109.427.664
Founded
2002 · 24 years
Last commercial register change
October 30, 2024
Employees
21 to 50

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