The core activity of EQUAM is the certification and quality assurance of healthcare facilities and medical service providers, particularly in the areas of outpatient medicine, physician networks, basic care and specialist medical practices. This also includes conducting surveys and developing quality programs for medical care.
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Organisation-level certifications
Certification programmes for primary care practices, paediatric practices, specialist practices, walk-in practices and organisations for coordinated care; including audit, document review, practice visit and online platform.
Individual-level certifications
Certification programmes for medication safety, diabetes mellitus type 2 and arterial hypertension; including preparatory self-disclosure, audit by auditors and a detailed report.
Patient survey
Patient Reported Experience Measures for the entire patient population; covering relationship and communication, care, information and support, continuity, cooperation and accessibility.
Employee survey
Anonymous, scientifically grounded survey on work and safety culture; including analysis, benchmarking values and recommendations for practice development in doctors’ offices, group practices and radiology institutes.
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