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DirectoryFinance & InsuranceFinancial ServicesBernOFS Ombud Finance Suisse
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OFS Ombud Finance Suisse

Summary

About the company

The core activity of Ombud Finance Switzerland (OFS) is mediation and dispute resolution in the financial services sector. The company provides professional support in resolving legal disputes between financial service providers and their customers by offering impartial and independent mediators who have been selected based on their experience and expertise in mediation, dispute resolution, and the financial sector.

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Industry:Financial Services
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Intermediation and dispute resolution in financial services
Intermediation and dispute resolution services for customers of financial service providers, financial service providers and financial institutions in accordance with FIDLEG; incl. request, negotiations and amicable settlement.
Mediation
Structured mediation process with neutral, independent mediators to resolve financial disputes; confidential, flexible and tailored to the circumstances of the case.
Assessment
Assessment of the dispute case by the mediator after failed mediation; written opinion on facts, law and the parties' positions.
Joining the OFS Foundation
Possibility to join the OFS Foundation for financial institutions, financial service providers and financial advisers, individually or as a group; with registration fee, annual joining fee and joining regulations.
Submit a request for intermediation / mediation
Submission of a request for intermediation or a mediation application using the form or without the form; including relevant facts, documents and proof of the fee.

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Location

Kochergasse 6
3011 Bern

At a glance

Legal form
Foundation
UID
CHE-245.699.199
Founded
2020 · 6 years
Last commercial register change
July 9, 2026
Employees
11 to 20

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