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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,937 companies indexed · Last updated: today
DirectoryTourism & HospitalityTravel AgenciesZurichPrime - The Travellers' Service AG
Prime - The Travellers' Service AG Logo
Verified· 3 sourcesTrust Score
Summary

About the company

Prime - The Travellers' Service AG is a travel agency specializing in tailor-made trips to Japan and Southeast Asia, offering private and group itineraries as well as flight and hotel bookings. The company is an authorized seller of the Japan Rail Pass, arranges transfers and cooperates with local partners, and is a member of the Swiss travel guarantee fund and IATA.

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Products & services

Industry:Travel Agencies
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Prime - The Travellers' Service AG

✓ Offered8
Tailor-made Asia trips
Tailor-made trips to Japan and Southeast Asia, individually put together according to travel preferences; from simple, low-cost trips to very luxurious dream trips.
Japan trips
Japan trips with round-trip itinerary suggestions, individual trips, private trips, group trips, short breaks, day trips, activities and flight options.
Indochina trips
Trips to Vietnam, Laos and Cambodia as private trips, group trips and cruise trips in and around the Mekong Delta.
Japan Rail Pass
Order a Japan Rail Pass voucher online and purchase it before your trip to Japan; use it on JR lines including the Shinkansen, in first or second class.
Travel advice
Personal and individual travel advice by appointment, by telephone, by email or via the enquiry form; also for bookings and travel questions.
Private trips
Private trips to Japan and Indochina with private tour guiding and chauffeur; on request also with German-speaking tour guides.
Group trips
Organised group trips to Japan and Indochina, partly as mini-groups with a limited number of participants and guaranteed operation from two people.
Shuttle and private transfers in Tokyo
Transfer bookings in Tokyo between Haneda or Narita Airport and the hotel; as a private transfer or shuttle, also bookable separately.
Trust & reputation

ranQ Trust Score of Prime - The Travellers' Service AG: 4.1 out of 5.0

Trust Score4.1/ 5.0

High

x

Data basis 96% · As of October 2026

Prime - The Travellers' Service AG scores 66.1 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.53.024%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.70.510%
  • Review recency: The age of the most recent review. Two-year-old reviews deliberately sit in the middle, because that is normal for Swiss SMEs. Only after three years without a new voice does the value drop markedly.100.08%
Prime - The Travellers' Service AG scores 85.5 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.55.07%
Prime - The Travellers' Service AG scores 85.0 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).85.022%
Prime - The Travellers' Service AG scores 34.3 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.34.34%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

Prime - The Travellers' Service AG reaches a ranQ Trust Score of 4.1 out of 5.0 — rated «High». The rating draws, among other things, on 3.9 out of 5 stars from 15 customer reviews. The data basis is 96%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
3.9
of 5

Aggregated from 15 reviews across all connected sources

Sources
GGoogle3.915
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

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Location

Seilergraben 55
8001 Zurich

At a glance

Legal form
Corporation
UID
CHE-104.809.544
Founded
1998 · 28 years
Last commercial register change
September 22, 2022
Employees
1 to 10
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.100.06%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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