RingCentral CH GmbH provides cloud-based business communications, including business phone, team messaging, video meetings, contact center solutions, and AI-powered features such as AI Receptionist and AI Conversation Expert.
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Industry:IT Infrastructure & Cloud
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Cloud telephony and unified communications (RingEX)
Cloud telephony with calls, SMS, team chat, video meetings and fax in one app; including HD voice, call routing, voicemail, integrations and admin functions.
Contact center solution (RingCX)
Omnichannel contact center for voice and digital channels; with outbound dialing, AI Agent Assist, Supervisor Assist, Workforce Engagement, Quality Management and Analytics.
AI communication solutions (RingCentral AI)
Agentic Voice AI for customer communication; with AI Receptionist, AI Virtual Assistant, AI Conversation Expert and automation, assistance and analytics across calls, messages and meetings.
Video meetings, webinars and events (AI Meetings)
Video collaboration for meetings, town halls, webinars, events and rooms; with screen sharing, recordings, transcripts, translations, notes and event features.
Business SMS
Business text messages for users, including separate SMS features, a Shared Inbox in the Customer Engagement bundle and high-volume SMS for automated mass notifications.
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