Consulting and provision of services in the field of customer service and knowledge management, sale of software and provision of storage space and applications (hosting) in the areas of knowledge management, electronic customer relationship management, automated email processing, web-based self-service and e-marketing, sale of administration applications (Sales Force Automation Tools) in Switzerland and abroad; may participate in other companies, establish branches, acquire or establish companies with similar or related purposes, and conduct all business that is directly or indirectly related to or suitable for promoting its purpose, acquire and sell real estate in Switzerland and abroad, and carry out all commercial, financial and other activities that are related to the purpose of the company.