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DirectoryIT & CommunicationIT Consulting & ServicesBolligenAdvanced Customer Care Solutions AG
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Advanced Customer Care Solutions AG

Summary

About the company

The core activity of acc solutions is the development and provision of software solutions, in particular the QR-Link-Service-Portal, as well as consulting and implementation of projects in the areas of digital transformation and change management. The company supports customers in optimizing processes, introducing new processes, and promoting team collaboration. It also offers solutions for Customer Success Management and Conversational Commerce.

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Offering

Products & services

Industry:IT Consulting & Services
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Software Development
✓ Offered7
QR-Link Service Portal
QR-Link Service Portal with multilingual service buttons, information, checklists, spare parts ordering, quotation requests, status queries, reporting, geo-analyses and live dashboards.
Service Champion
Service Champion software as SaaS or on-premise, with a 360-degree customer view, dashboards, helpdesk, sales pipeline, process mapping, API integrations, data migration and training.
IT Consulting
Consulting on IT systems, process structure and goal achievement; analysis of the situation, knowledge transfer and support for more efficient actions.
IT Projects
Analysis, evaluation and implementation of IT projects with a clear through-line, an organized workflow and support when responsibilities are unclear or during implementation issues.
Software Development
Development of complex software solutions, API interfaces, application design and custom implementation with an experienced development team.

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Location

Kistlerstrasse 20
3065 Bolligen

At a glance

Legal form
Corporation
UID
CHE-114.397.276
Founded
2008 · 18 years
Last commercial register change
September 19, 2016
Employees
11 to 20

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