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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,887 companies indexed · Last updated: today
DirectoryRetail & CommerceRetail - Electronic DevicesZurichApple Retail Switzerland GmbH
Apple Retail Switzerland GmbH Logo
Verified· 3 sourcesTrust Score
Summary

About the company

Apple Retail Switzerland GmbH sells Apple hardware, software and accessories and provides associated retail services. Offerings include the Apple Online Store and Apple Stores, with services such as order management, trade‑in, Genius Bar and repairs.

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4.0/5

Apple Retail Switzerland GmbH

Industry:
Retail - Electronic Devices
✓ Offered7
Apple Store Sales of Hardware and Accessories
Sales of iPhone, Mac, iPad, Apple Watch, AirPods, Apple TV 4K, HomePod, accessories, and certified refurbished products at the Apple Store, also available to order online.
Returns, Exchanges and Refunds
Return of purchased products within fourteen calendar days with a receipt; exchange or refund depending on condition, with special rules for software, personalised products and gifts.
In-Store Pickup and Ordering
Orders with pickup in the store, order status, product availability, and handling of orders for business customers in the store.
Personal Setup and In-Store Consultation
Personal setup for purchased devices, plus support from specialists in the store, especially for Tax-Free Shopping and product-related questions.
Apple Trade In
Trade-in of devices when purchasing new Apple products via the store or the Apple Online Store.
Repair and Support Referral
Genius Bar, repair and AppleCare for hardware, including support for iPhone, Mac, iPad, Watch, AirPods, TV and HomePod.
Tax-Free Shopping
VAT refund via Global Blue for customers who export purchased products outside Switzerland, in accordance with applicable restrictions.
Trust & reputation

ranQ Trust Score of Apple Retail Switzerland GmbH: 4.0 out of 5.0

Trust Score4.0/ 5.0

High

x

Data basis 96% · As of October 2026

Apple Retail Switzerland GmbH scores 42.9 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.0.024%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.100.010%
  • Review recency: The age of the most recent review. Two-year-old reviews deliberately sit in the middle, because that is normal for Swiss SMEs. Only after three years without a new voice does the value drop markedly.100.08%
Apple Retail Switzerland GmbH scores 94.2 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.100.07%
Apple Retail Switzerland GmbH scores 85.0 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).85.022%
Apple Retail Switzerland GmbH scores 100.0 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.100.04%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

Apple Retail Switzerland GmbH reaches a ranQ Trust Score of 4.0 out of 5.0 — rated «High». The rating draws, among other things, on 2.4 out of 5 stars from 68 customer reviews. The data basis is 96%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
2.4
of 5

Aggregated from 68 reviews across all connected sources

Sources
GGoogle2.468
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

Knowledge

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Comparisons

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Location

Talstrasse 83
8001 Zurich
Opening hours
Mon
08:00 - 18:00
Tue
08:00 - 18:00
Wed
08:00 - 18:00
Thu
08:00 - 18:00
Fri
08:00 - 18:00
Sat
Closed
Sun
Closed

At a glance

Legal form
Limited Liability Company
UID
CHE-112.423.282
Founded
2005 · 21 years
Last commercial register change
December 27, 2024
Employees
More than 500
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.88.06%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
  • Full methodology

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