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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint746,904 companies indexed · Last updated: today
DirectoryIT & CommunicationIT service providerBaselbaselnetgroup ag
baselnetgroup ag Logo
Verified· 5 sourcesOwner confirmed
Last updatedSeptember 21, 2026

Contact

Summary

About the company

Die baselnetgroup ist der IT Partner für KMU in Basel und der Region. Sie verbindet umfassende IT Kompetenz mit persönlicher Betreuung, kurzen Wegen und echter regionaler Nähe. Von Beratung und Konzeption über Infrastruktur, Cloud, Security und Kommunikation bis zu Betrieb und Support erhalten Kunden ihre IT und Telefonie aus einer Hand. Dabei setzt die baselnetgroup auf pragmatische Lösungen, die zum Unternehmen passen, zuverlässig funktionieren und einen konkreten Nutzen schaffen. Persönliche Ansprechpartner und langfristige Partnerschaften machen den Unterschied. Dank einer Niederlassung in Australien kann die baselnetgroup Wartungsarbeiten während der Schweizer Nacht ausführen.

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Service area

Offering

Products & services

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Trust Score4.4/5

baselnetgroup ag

Industry:
IT service provider
Hosting provider
Cybersecurity
Telecom provider
✓ Offered12
IT infrastructure and ICT infrastructure
Planning, implementation and operation of modern IT infrastructures for SMEs with servers, storage, clients, hardware as well as local, cloud and hybrid environments. Cloud as well as local servers, hardware and networks.
IT consulting and digital transformation
Consulting, analysis and design of IT environments as well as support for digitization, process optimization, IT strategy and ICT procurement.
Managed IT Services and IT Operations
Operation, monitoring and maintenance of IT environments including monitoring, maintenance contracts, support, on-call and proactive system care. This includes the own services netgroupCARE, netgroupREPAIR, netgroupSUPPORT and netgroupPIKETT
Microsoft Azure and Cloud Solutions
Consulting, migration, operation and optimization of Microsoft Azure as well as hybrid cloud environments for Swiss SMEs. Azure can be combined with on-premises systems and other cloud platforms.
Business Telephony and Unified Communications
Planning, implementation and operation of modern corporate communication and telephony solutions with 3CX, Microsoft Teams, Luware and Mitel. Including alerting and special solutions with Ascom for healthcare. The solutions connect telephony and digital collaboration.
Cyber Security and IT Security
Comprehensive cyber security solutions for SMEs including protection of IT infrastructure, firewalls, security solutions, monitoring, and security awareness trainings for employees.
Backup, data backup and disaster recovery
Professional backup and data protection solutions for businesses, including immutable object storage to protect against data loss and cyberattacks. The baselnetgroup relies, among other things, on Veeam solutions.
Network, WLAN and Firewall
Planning, installation, operation and monitoring of professional corporate networks, WLAN environments and firewall solutions. The partner portfolio includes, among others, Fortinet, Cisco Meraki and UniFi.
IT solutions for healthcare and medical practices
IT infrastructure, cloud, communication, security and support for organizations in the healthcare sector, medical practices and other healthcare organizations such as hospitals, retirement homes and Spitex organizations.
Swisscom Business Services
As a Swisscom Platinum Partner, baselnetgroup advises and supports companies in the selection, integration and care of Swisscom Business Services. The solutions are adjusted to fit into existing IT, network and communication environments.
IT Support and Service Desk
Personal IT support for companies through an in-house helpdesk team. Requests are recorded centrally and processed by the support team as quickly as possible. For advanced requirements, different on-call models are available up to 24 hours a day, seven days a week.
Microsoft 365 and Modern Workplace
Consulting, implementation, migration, licensing and support for Microsoft 365, Teams and modern workplace solutions. The baselnetgroup is a Microsoft Solution Partner and Microsoft CSP Tier 1 Service Provider.
✕ Not offered7
Software development
Development of custom software or applications
Web design and website development
ERP Implementation ERP Consulting
Online Marketing and Digital Advertising Services
IT Support for Private Individuals
SAP consulting and implementation
Repairs for private devices
Expertise

Expert

Pascal Marquis
Pascal Marquis
Owner and Managing Director

Pascal Marquis is CEO and co-founder of baselnetgroup AG. He combines many years of entrepreneurial experience with a clear focus on SMEs, regional proximity and pragmatic IT solutions.

Trust & reputation

ranQ Trust Score of baselnetgroup ag: 4.4 out of 5.0

Trust Score4.4/ 5.0

Very high

x

Data basis 100% · As of November 2026

baselnetgroup ag scores 69.7 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.61.424%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.82.910%
  • Review recency: The age of the most recent review. Two-year-old reviews deliberately sit in the middle, because that is normal for Swiss SMEs. Only after three years without a new voice does the value drop markedly.78.08%
baselnetgroup ag scores 93.9 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.82.07%
baselnetgroup ag scores 100.0 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).100.022%
baselnetgroup ag scores 30.7 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.51.44%
  • Media authority: Quality and number of editorial mentions, weighted by the importance of the source, plus the recency of the latest high-quality mention.10.04%
Qualifications+0.10

baselnetgroup ag reaches a ranQ Trust Score of 4.4 out of 5.0 — rated «Very high». The rating draws, among other things, on 4.2 out of 5 stars from 25 customer reviews. As of November 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
4.2
of 5

Aggregated from 25 reviews across all connected sources

Sources
GGoogle4.225
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

Common questions

Answers

What IT services does baselnetgroup offer for SMEs?
baselnetgroup accompanies SMEs from consulting to implementation and operation. This includes IT infrastructure, cloud, security, communication, support and digital solutions from a single source. This gives companies a single point of contact for many IT topics.
Does baselnetgroup also support Microsoft 365 and Azure?
Yes, baselnetgroup advises, migrates and operates Microsoft 365, Teams and Azure solutions. Hybrid environments with local systems and other cloud platforms are also implemented. The goal is appropriate, secure and efficiently usable work environments.
Does baselnetgroup also offer IT support with fast response times?
Yes, an in-house helpdesk team centrally receives requests and handles them as quickly as possible. For companies, various on-call models up to 24/7 are also available. This ensures rapid assistance even for urgent issues.
Does baselnetgroup also take care of cyber security and backup?
Yes, baselnetgroup protects IT environments with firewalls, monitoring, security solutions and awareness training. In addition, professional backup and disaster recovery concepts are implemented, including immutable object storage and Veeam. This helps protect data better against failures and attacks.
Can baselnetgroup also implement telephony and Unified Communications?
Yes, the baselnetgroup plans, installs and operates modern business telephony and collaboration solutions. Among others, 3CX, Microsoft Teams, Luware, Mitel and Ascom are used. This skillfully combines telephony and digital collaboration.
Can baselnetgroup perform maintenance outside Swiss working hours?
Yes, through the branch in Australia maintenance work can also be carried out during Swiss night hours. This reduces disruptions to daily operations and is an advantage especially for critical systems. This allows work to be planned with as little impact on operations as possible.
For which companies is baselnetgroup the right IT partner?
baselnetgroup is primarily aimed at SMEs in Basel and the surrounding region. It is especially suitable for companies that value personal support, short communication paths, and practical IT solutions. Organizations with more complex requirements also benefit from the broad competence available from a single source.
What does Baselnetgroup's Managed IT Service include?
Our managed services include monitoring, maintenance, monitoring (watching) and proactive system care of your IT environment. Depending on your needs, we supplement this with support, on-call service and our services netgroupCARE, netgroupREPAIR, netgroupSUPPORT and netgroupPIKETT. The goal is stable operation with minimal effort for your team.
Does baselnetgroup also work for the healthcare sector?
Yes, we offer IT solutions for medical practices, hospitals, nursing homes and home care organizations. We combine infrastructure, communication, security and support into a suitable overall solution. For special requirements in the healthcare environment we also take into account alerting and industry-specific systems.
Press

Media

Media
baselnetgroup – mit Basel verbunden | Im Gespräch mit Pascal Marquis
prantls-5a-podcast.podigee.io
Media
Prantl behauptet: Mitbewerber sind keine Konkurrenten
inside-it.ch
Media
Kundenmeinung zur Baselnetgroup
de.linkedin.com
Credentials

Certifications & memberships

ISO 9001 Qualitätsmanagement Zertifizierung in Vorbereitung
Laufender Zertifizierungsprozess nach ISO 9001. Die Zertifizierung wird im Sep. 2026 abgeschlossen.
ISO 14001 Umweltmanagement Zertifizierung in Vorbereitung
Laufender Zertifizierungsprozess nach ISO 14001. Die Zertifizierung wird im Sep. 2026 abgeschlossen.
Knowledge

Articles about baselnetgroup ag

3 articles
5 min read

How to achieve Accessibility without an Additional Shift?

From our perspective at baselnetgroup, this is a typical case for small and medium-sized enterprises: The telephone switchboard should be reliably reachable, but in the morning, at lunchtime, or late afternoon no one can be permanently on the line. This is exactly where an AI-assisted telephony solution comes into play when it is properly prepared.

October 19, 2026·Read article
Comparisons

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Contact

Location

Grellingerstrasse 33
4052 Basel
Opening hours
Mon
07:30 - 12:00, 13:00 - 17:30
Tue
07:30 - 12:00, 13:00 - 17:30
Wed
07:30 - 12:00, 13:00 - 17:30
Thu
07:30 - 12:00, 13:00 - 17:30
Fri
07:30 - 12:00, 13:00 - 17:30
Sat
Closed
Sun
Closed

At a glance

Legal form
Corporation
UID
CHE-338.301.463
Founded
2011 · 15 years
Last commercial register change
November 4, 2026
Employees
21 to 50

29 km radius from Grellingerstrasse 33, 4052 Basel

Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
100.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.85.03%
  • 5 min read

    Does your SME really need Cyber Protection?

    At baselnetgroup we repeatedly see the same pattern in SMEs: IT has grown over years, but security measures were added individually rather than planned as an overall system. Gaps arise there, especially when multiple locations, home office, Microsoft 365 and sensitive customer data come together. Contrary to the common belief, an additional software alone does not reliably protect if accesses, data and employees are not considered.

    September 22, 2026·Read article
    6 min read

    When is IT consulting for SMEs really helpful?

    From our perspective, this is the core: IT often works in day-to-day operations, but it has grown historically and is no longer strategically aligned. If you simply jump to a new product, you usually only solve a symptom. The better question is therefore first: What does the company really need, and what is sustainable for the next steps?

    September 21, 2026·Read article
    Full methodology