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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,937 companies indexed · Last updated: today
DirectoryTransport & LogisticsLogistics & Transport CompaniesZürichCGS Customer Ground Service AG
CGS Customer Ground Service AG Logo
Verified· 2 sourcesTrust Score
Summary

About the company

CGS Customer Ground Service AG is a service company that provides airport ground and passenger services as well as escort, baggage handling, wheelchair assistance and lounge-access services for private and corporate clients. The company’s business offerings include ramp operations, ticketing and station management, personnel leasing and outsourcing, quality management, cabin cleaning and airfield vehicle training.

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Offering

Products & services

Industry:Logistics & Transport Companies
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CGS Customer Ground Service AG

✓ Offered12
Business customer services
Outsourcing and staff leasing for apron and passenger services, quality management, lounge services, supervision, station management and other airport-related services.
Private customer services
Flight ticket and hotel reservations, baggage and escort services, assistance for people with reduced mobility as well as lounge stays and lounge access.
Porter, limousine and escort service
Baggage assistance before departure, during transit and after arrival, escort or care by employees, as well as limousine service at airports.
Flight tickets and hotel reservations
Support for business and private trips, hotel reservations, offers and booking confirmations, visa questions, rental cars and insurance.
Baggage wrapping services Basel
Professional wrapping of luggage at EuroAirport Basel to protect against damage; price tiers based on the number of luggage items.
Lounge reservation
Lounge access regardless of airline or booking class, including drinks, snacks, meals, WiFi, newspapers and workstations.
Gate and check-in services
Check-in and gate support for airports, with staff for handling and passenger flow at the airport.
Queue management services
Active management of queues in front of check-in counters as well as at entry and exit to reduce waiting times and increase throughput.
Assistance (PRM) services
Assistance for passengers with mobility restrictions and unaccompanied children, from check-in to the gate or back.
Cabin cleaning services
Cleaning of aircraft cabins with coordinated cleaning agents and on-time execution for fleets and aircraft.
Bus and apron transport services
Organisation of passenger and crew transport from the gate to the aircraft and back on the apron.
Quality management services
Measurement of the performance of organisations or service partners, process optimisation and neutral quality control with suitable systems.
Trust & reputation

ranQ Trust Score of CGS Customer Ground Service AG: 4.1 out of 5.0

Trust Score4.1/ 5.0

High

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Data basis 54% · As of October 2026

Without public customer reviews the score stays capped.

CGS Customer Ground Service AG has no value in the Reputation area of the ranQ Trust Score because no data is available. The area carries 42% of the weighting and drops out of the calculation for this profile; it does not lower the score, only the reported data basis.
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CriterionValueWeight
  • Review quality: No data point — the criterion is taken out of the weighting and does not lower the score.—24%
  • Review volume: No data point — the criterion is taken out of the weighting and does not lower the score.—10%
  • Review recency: No data point — the criterion is taken out of the weighting and does not lower the score.—8%
CGS Customer Ground Service AG scores 94.3 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
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CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.90.07%
CGS Customer Ground Service AG scores 83.3 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).83.322%
CGS Customer Ground Service AG scores 82.9 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
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CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.82.94%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

CGS Customer Ground Service AG reaches a ranQ Trust Score of 4.1 out of 5.0 — rated «High». No public customer reviews are available for this provider; the rating is based on the remaining criteria. The data basis is 54%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

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Location

Hier entsteht die Karte
Flughafen Kloten
8058 Zürich

At a glance

Legal form
Corporation
UID
CHE-109.838.398
Founded
2003 · 23 years
Last commercial register change
October 4, 2024
Employees
51 to 100
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.100.06%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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