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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint744,825 companies indexed · Last updated: today
DirectoryIT & CommunicationTelecommunicationsThalwilConvercom AG
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Convercom AG

Summary

About the company

The core activity of ConverCom AG is the development and provision of solutions for telephone network operators, in particular the Carrier Service Factory (CSF), a service production facility for telcos that enables the offering of customized value-added services and cost-effective network optimization services.

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Products & services

Industry:Telecommunications
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10
Carrier Service Factory 4
SIP telephony platform for creating, operating and managing intelligent voice services, with a visual flow editor, routing, media functions, APIs, monitoring and multi-tenancy.
AI Agents – AI telephone assistant
AI telephone assistant with a natural voice, knowledge from websites and documents, call forwarding, appointment booking, emails and SMS, caller verification and API actions.
Service Creation Environment (SCE)
Visual drag-and-drop editor for creating call flows with function blocks, parameters, variables, version history and integrated help.
Intelligent call routing
Routing based on opening hours, public holidays, time zones and the caller’s location, with load balancing, overflow, follow-me, call forwarding, priority ringing and access protection.
Voice menus & media (IVR)
Announcements, DTMF inputs, call recording, conferences, background announcements and price announcements for voice services and interactive telephony.
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Location

Zürcherstrasse 61
8800 Thalwil

At a glance

Legal form
Corporation
UID
CHE-105.130.610
Founded
1999 · 27 years
Last commercial register change
June 27, 2024
Employees
11 to 20

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