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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint746,904 companies indexed · Last updated: today
DirectoryIT & CommunicationTelecom providerThalwilConvercom AG
Convercom AG Logo
Verified· 2 sourcesTrust Score
Summary

About the company

Convercom AG develops solutions for telephony network operators and offers the Carrier Service Factory 4 platform for creating and delivering telecommunications services. Its capabilities include AI voice and chat agents, intelligent call routing and network-optimization tools.

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Presence

Service area

Offering

Products & services

Industry:Telecom provider
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Convercom AG

✓ Offered10
Carrier Service Factory 4
SIP telephony platform for creating, operating and managing intelligent voice services, with a visual flow editor, routing, media functions, APIs, monitoring and multi-tenancy.
AI Agents – AI telephone assistant
AI telephone assistant with a natural voice, knowledge from websites and documents, call forwarding, appointment booking, emails and SMS, caller verification and API actions.
Service Creation Environment (SCE)
Visual drag-and-drop editor for creating call flows with function blocks, parameters, variables, version history and integrated help.
Intelligent call routing
Routing based on opening hours, public holidays, time zones and the caller’s location, with load balancing, overflow, follow-me, call forwarding, priority ringing and access protection.
Voice menus & media (IVR)
Announcements, DTMF inputs, call recording, conferences, background announcements and price announcements for voice services and interactive telephony.
Speech & artificial intelligence
Text-to-speech, speech-to-text, real-time speech recognition, AI assistants, AI chat and voice-based automation for telephony applications.
Integration & data
HTTP and web service connections, OpenAPI import, database and directory lookups, dynamic tables, lists, email, file and script functions.
APIs & automation
Trigger API for outgoing calls and campaigns, management API for resource data, and documented REST APIs with OpenAPI/Swagger.
Monitoring, statistics & reporting
Call detail records, statistics, reports, CSV export, usage insights, telemetry, alerting and logs for operating voice services.
Security & compliance
Multi-factor authentication, encryption, abuse and overload protection, SSRF protection, sandboxed scripting, permissions and security checks.
Trust & reputation

ranQ Trust Score of Convercom AG: 4.1 out of 5.0

Trust Score4.1/ 5.0

High

x

Data basis 54% · As of November 2026

Without public customer reviews the score stays capped.

Convercom AG has no value in the Reputation area of the ranQ Trust Score because no data is available. The area carries 42% of the weighting and drops out of the calculation for this profile; it does not lower the score, only the reported data basis.
x
CriterionValueWeight
  • Review quality: No data point — the criterion is taken out of the weighting and does not lower the score.—24%
  • Review volume: No data point — the criterion is taken out of the weighting and does not lower the score.—10%
  • Review recency: No data point — the criterion is taken out of the weighting and does not lower the score.—8%
Convercom AG scores 89.3 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.70.07%
Convercom AG scores 85.0 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).85.022%
Convercom AG scores 100.0 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.100.04%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

Convercom AG reaches a ranQ Trust Score of 4.1 out of 5.0 — rated «High». No public customer reviews are available for this provider; the rating is based on the remaining criteria. The data basis is 54%, so the score is backed by part of the criteria. As of November 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

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Location

Zürcherstrasse 61
8800 Thalwil

At a glance

Legal form
Corporation
UID
CHE-105.130.610
Founded
1999 · 27 years
Last commercial register change
June 27, 2024
Employees
11 to 20

Active in 1 of 26 cantons

  • ZHZurich
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
100.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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