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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint746,904 companies indexed · Last updated: today
DirectoryIT & CommunicationIT service providerCointrinConversational Group SA
Conversational Group SA Logo
Verified· 2 sourcesTrust Score
Summary

About the company

Conversational Group SA develops and operates Sandra, a platform for customer communication through WhatsApp and web chat. It combines marketing, sales and support tools, including AI agents, campaigns, conversation automation and CRM integrations.

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Offering

Products & services

Industry:IT service providerSoftware developerOnline platform
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Conversational Group SA

✓ Offered9
WhatsApp Conversation Platform
WhatsApp and web chat platform for marketing, sales and support; with a unified inbox, no-code conversation studio, campaigns, AI agents, analytics and CRM integrations.
WhatsApp Marketing
Click-to-WhatsApp campaigns, segmentation, re-engagement templates, qualified lead capture and opt-in compliant communication over WhatsApp.
WhatsApp Sales
Order confirmations, abandoned-cart follow-ups, upsell and cross-sell messages, shared inbox and bidirectional CRM synchronisation over WhatsApp.
WhatsApp Customer Support
AI-assisted first-level support for status requests, deliveries and simple issues; with escalation to human agents and full conversation context.
WhatsApp for B2B Sales and Support
WhatsApp solutions for B2B sales, support and trade shows; with coexistence, multilingual conversations, lead qualification and CRM connectivity.
WhatsApp for Store Networks
WhatsApp and web chat solutions for store networks and wholesale; with store-based orders, field feedback, multilingual routing and POS coordination.
WhatsApp Business App Coexistence
Same number used in parallel in the WhatsApp Business app and in Sandra; with central archiving, reporting, AI agents and no workflow change for teams.
WhatsApp System Integrations
Connections to CRM, ERP, e-commerce and marketing tools, plus API and webhook integrations; including HubSpot, Salesforce, Shopify, Zendesk, Make and n8n.
WhatsApp Privacy and Security
Swiss hosting, nLPD and GDPR compliance, access controls, audit logs and documented data processing for WhatsApp communication and AI agents.
Trust & reputation

ranQ Trust Score of Conversational Group SA

Trust Score

No score yet

x

A published score requires a data basis of at least 50% and data from at least two criteria groups other than identity. Missing evidence: Review quality, Review volume, Review recency, Establishment, Media authority

Data basis 42% · As of November 2026

Conversational Group SA has no value in the Reputation area of the ranQ Trust Score because no data is available. The area carries 42% of the weighting and drops out of the calculation for this profile; it does not lower the score, only the reported data basis.
x
CriterionValueWeight
  • Review quality: No data point — the criterion is taken out of the weighting and does not lower the score.—24%
  • Review volume: No data point — the criterion is taken out of the weighting and does not lower the score.—10%
  • Review recency: No data point — the criterion is taken out of the weighting and does not lower the score.—8%
Conversational Group SA scores 74.7 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: No data point — the criterion is taken out of the weighting and does not lower the score.—12%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.55.07%
Conversational Group SA scores 83.3 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).83.322%
Conversational Group SA scores 22.9 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.22.94%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%

The data basis is 42%, below the threshold at which ranQ publishes a score. Evidence is missing for: Review quality, Review volume, Review recency, Establishment, Media authority. As of November 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

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Location

Route de Pré-Bois 14
1216 Cointrin

At a glance

Legal form
Corporation
UID
CHE-275.589.658
Last commercial register change
October 8, 2026
Employees
1 to 10
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.100.06%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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