The core activity of Device Now GmbH is the consulting and implementation of ServiceNow solutions, particularly in the areas of project management and service management. The company offers services such as project management, ServiceNow consulting and implementation to support customers in implementing and optimizing ServiceNow solutions.
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Industry:IT Consulting & Services
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Project management in the area of ServiceNow and IT infrastructure, including introduction of new IT infrastructure, roll-out of ServiceNow applications, process and change support in the service desk environment.
ServiceNow consulting
ServiceNow consulting for conception and process design, workshops, prototypes and further development of the platform; focus on Agent Workspace, Case Management, Incident Management, Request Management and the Service Portal.
ServiceNow implementation
ServiceNow implementation with prototype validation, iterative implementation, release handover, documentation, knowledge transfer and support for operationalisation as well as further platform development.
IoT solutions with ServiceNow
IoT solutions based on ServiceNow with dashboards, KPI Designer, Service Portal Widgets, task management, protocol adapters and device management for LoRa and MQTT devices.
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