Digacon AG

IT Service Management for Incident Management, Problem Management, Change Management, Service Request Management and Configuration Management; consulting, analysis, implementation and training using ITIL, Jira Service Management and SNOW Service Management.

Introduction and development of IT systems for ERP implementations, e-commerce platforms and custom software solutions; requirements analysis, technology selection, project planning, development, quality assurance as well as training and Change Management.

Data analytics and big data for data frameworks, data warehouses, process and efficiency optimisation, market monitoring, big data and data mining, as well as data visualisation with Tableau and Power BI.

QA as a Service and test automation for test planning, test design, test execution, reporting, test management, regression testing as well as API and UI tests with Selenium, UiPath and Cypress.

Project management for project planning, resource management, risk management, monitoring and reporting, project controlling, quality management, Change Management as well as project close-out and follow-up.