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Digilac Sàrl

Summary

About the company

The core activity of Digilac Sàrl is to provide services and solutions to businesses in the field of digitalization of business processes, agile development, IT service management (ITSM) and related topics. In particular, Digilac offers solutions and support for Atlassian products, such as Jira and Confluence.

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Offering

Products & services

Industry:IT Consulting & Services

✓ Offered10

Consulting and Implementation for Digital Collaboration

Consulting for digitisation and process optimisation, integration of collaborative solutions, full implementation, proof of concept, ongoing support.

Solutions for Digital Transformation and Tool Optimisation

Analysis and optimisation of software environments, automation of repetitive tasks, workflow optimisation and integration of suitable collaboration solutions.

Artificial Intelligence

AI strategy & roadmap, intelligent automation, AI-powered IT support, virtual agents, NLP and chatbot integration, RAG implementation, workshops.

ITSM and Service Desk Optimisation

IT service management, incident and service request management, SLA reporting, workflow automation, service desk optimisation and scaling.

Project Management Solutions

Project steering with collaborative tools, visual boards, dashboards, workflow automation, templates and integrations for team work.

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Digilac Sàrl

About the company

Products & services

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Digilac Sàrl

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