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DirectoryIT & CommunicationSoftware DevelopmentChamdigital republic solutions ag
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digital republic solutions ag

Summary

About the company

The core activity of Digital Republic Solutions AG is the development and provision of solutions for Mobile Virtual Network Operators (MVNOs) and telecommunications companies. In particular, the company offers a modular platform that includes functions such as CRM, product catalog, rating and pricing engine, billing and payment processing, customer portal, onboarding processes, and AI solutions. The goal is to support MVNOs and telecommunications companies in optimizing their business processes and strengthening their customer relationships.

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Products & services

Industry:Software Development
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MVNO platform
Modular MVNO and BSS platform for building and operating subscription businesses with a customer portal, BSS backend, website, support, BI, KYC and tracking.
Customer portal
Customer portal for subscription management, SIM and eSIM activation, account settings, invoice access, and integrated onboarding with KYC and identification.
BSS backend
Backend for CRM, product catalog, rating and pricing, billing, order management, workflow, reporting, multi-tenancy, reseller management and API integration.
Website and online shop
Landing pages, CMS, order management as well as e-commerce and webshop functions for the first step in customer contact and conversion.
Support portal and ticketing
Support portal with FAQ, ticketing and an AI chatbot for self-service, direct contact, and more efficient customer support.
Business intelligence
Data analysis and reporting for customer acquisition, operational monitoring and data-driven decisions in MVNO operations.
KYC and identification
KYC and identification processes for fast, integrated onboarding with security and fraud checks.
LLM-based AI chatbot
Customisable AI chatbot based on LLMs for support, leveraging knowledge from tickets, emails or call transcripts, and availability 24/7.
AI consulting
Advisory services for the use of AI in business processes, marketing, sales and customer support, as well as for defining suitable use cases.
Business automation with AI
Automation of repetitive workflows with AI-assisted solutions for internal operations and process support.
Marketing and sales automation with AI
AI-assisted automation of marketing and sales processes to support the funnel, campaigns and sales.
Customer support automation with AI
AI solutions to support customer service with more efficient handling of requests and reduced support load.
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Location

Maschinengasse 7
6330 Cham

At a glance

Legal form
Corporation
UID
CHE-416.449.572
Founded
2020 · 6 years
Last commercial register change
May 27, 2025
Employees
1 to 10

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