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DirectoryIT & CommunicationSoftware DevelopmentGenevaEfficy (Suisse) SA
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Efficy (Suisse) SA

Summary

About the company

The company develops and offers CRM (Customer Relationship Management) and Martech (Marketing Technology) solutions tailored to the needs of businesses to optimize their customer relationships, marketing activities, and business processes. The solutions include, among others, customer-related software such as Maxo, Apsis, and E-deal, which are designed to meet the specific needs of businesses in various industries and sizes.

AI-generated
Offering

Products & services

Industry:Software Development
✓ Offered8
Sales CRM Platform
Sales CRM platform with lead, opportunity, quote, contract and forecast management, mobile app, sales automation and AI-based recommendations.
Customer Service CRM Platform
Customer service CRM platform with ticketing, multichannel handling, customer portal, SLA monitoring, knowledge base, sentiment analysis and AI-based prioritisation.
Marketing CRM Platform
Marketing CRM platform with emailings, SMS, landing pages, events, segmentation, nurturing, marketing automation and campaign analytics.
AI-Enabled CRM Platform
AI-enabled CRM platform with agentic orchestration, natural-language querying, automation, data enrichment and recommendations for sales, marketing and service.
Sovereign CRM Platform
Sovereign CRM platform with hosting in France, European open-source LLM, HDS option, SecNumCloud option and traceable AI processing.
CRM Integrations
CRM integrations with native connectors, open APIs and web services for email, ERP, marketing platforms, telephony and other business applications.
CRM Training
CRM training for E-deal and Enterprise, on-site or by video, with module training for sales, service, administration, KPIs, dashboards and document templates.
CRM Coaching
CRM coaching to improve usage, configuration and adoption, with diagnosis, workshop day, action recommendations and a follow-up plan.
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Location

Rue de Lausanne 37
1201 Geneva

At a glance

Legal form
Corporation
UID
CHE-109.466.411
Founded
2002 · 24 years
Last commercial register change
August 25, 2021
Employees
11 to 20

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