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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint747,212 companies indexed · Last updated: today
DirectoryIT & CommunicationTelecom providerNeuchâtelello communications S.A.
ello communications S.A. Logo
Verified· 3 sourcesTrust Score
Summary

About the company

ello communications S.A. is a telecommunications provider serving residential and business customers. It operates a communications network based largely on fibre optics and offers internet, television, fixed-line and mobile services, as well as distributing Sunrise products.

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Service area

Offering

Products & services

Industry:Telecom provider
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4.2/5

ello communications S.A.

✓ Offered7
Mobile and internet subscriptions
Mobile, internet and TV subscriptions for residential customers, with Sunrise offers, combination options and access to related services.
Internet connectivity & business telephony
Connect Internet, Connect Internet Mobile, Connect Voice; tailored connections, connectivity backup and IP telephony for businesses.
Inter-site data transport & datacenters
Connect DC, Connect LAN and Connect InterDC; dedicated links between business sites, multiple sites and data centres, independent of the internet.
Datacenter hosting
DC Housing and DC Colocation; dedicated or shared physical hosting of IT equipment in partner data centres.
Managed network and security services
Managed LAN, Managed Wifi and Protect; operation of the local area network, managed WiFi and firewall as a service for businesses.
Local customer service
Local support in Neuchâtel, technical assistance, contact form, handling of products and subscriptions, moving information.
ello plus customer benefits
myello/ello plus customer benefits, with cinema and sports offers, ordering of benefits, real-time information and move announcement.
Trust & reputation

ranQ Trust Score of ello communications S.A.: 4.2 out of 5.0

Trust Score4.2/ 5.0

Very high

x

Data basis 96% · As of November 2026

ello communications S.A. scores 61.8 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.56.824%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.52.910%
  • Review recency: The age of the most recent review. Two-year-old reviews deliberately sit in the middle, because that is normal for Swiss SMEs. Only after three years without a new voice does the value drop markedly.88.08%
ello communications S.A. scores 89.3 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.70.07%
ello communications S.A. scores 86.7 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).86.722%
ello communications S.A. scores 100.0 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.100.04%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

ello communications S.A. reaches a ranQ Trust Score of 4.2 out of 5.0 — rated «Very high». The rating draws, among other things, on 3.9 out of 5 stars from 7 customer reviews. The data basis is 96%, so the score is backed by part of the criteria. As of November 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
3.9
of 5

Aggregated from 7 reviews across all connected sources

Sources
GGoogle3.97
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

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Location

Avenue Edouard-Dubois 20
2000 Neuchâtel
Opening hours
Mon
09:00 - 18:30
Tue
09:00 - 18:30
Wed
09:00 - 18:30
Thu
09:00 - 18:30
Fri
09:00 - 18:30
Sat
09:00 - 17:00
Sun
Closed

At a glance

Legal form
Corporation
UID
CHE-107.914.692
Founded
1975 · 51 years
Last commercial register change
October 19, 2026
Employees
11 to 20
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
100.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

    Active in 2 of 26 cantons · 2 municipalities

    • BELa Neuveville
    • BEPlateau de Diesse
    NENeuchâtel

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