Eugster/Frismag AG develops and produces coffee machines as well as other electromechanical devices and technology solutions. The company supports customers across the full value chain, from development and industrialization to manufacturing and after-sales support.
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Products & services
Industry:Mechanical Engineering Industry
✓ Offered9
Development and production of coffee machines
Development, product development and production of coffee machines from the idea to delivery; including automatic operation, accessories, plastics engineering and tooling development.
Development and production of electromechanical devices
Development and production of electromechanical devices as technology solutions; from pre-development, design and project management to industrialisation and manufacturing.
Customer support
Analysis of customer-specific needs, support from the first contact through serial delivery, assistance with implementation and problem solving during product development.
Innovation
Development of ideas for new products, improved components and production processes; support for technical improvements in all areas.
After-Sales-Support
Product support over the entire life cycle with phase-out planning, complaint management, spare-parts web shop, change management and service software.
Supply Chain Management
Strategically set up supply chain and purchasing with global locations, supplier strategies and lean-oriented processes for supply security, efficiency and cost control.
Quality management
Quality management along the entire value chain with standards, inspection procedures, digital process monitoring, audits and continuous improvement.
Import and export
Import and export processing with customs documents, waybills, certificates of origin, as well as support for authorities' and freight forwarder processes.
Compliance support
Support with standards, approvals and regulations, as well as guidance on complex compliance issues and compliance with requirements.
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