Frankonia Swiss AG is an online retailer of fashion, traditional (trachten) clothing and outdoor/walking apparel. The company operates a Swiss online shop offering clothing, shoes and accessories from various brands and is part of the Otto Group network.
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Products & services
Industry:Retail - Textiles & Clothing
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Trachten fashion, British Country Style, country house fashion and outdoor clothing for women and men; plus shoes, accessories, brand-name items and sale offers.
Customer service and order taking
Customer care via a service team, contact form, telephone order taking, as well as support for shipping, returns, payments and product advice.
Online shop with delivery and returns
Order on account, delivery by post, flat-rate shipping costs, a 14-day right of return and purchase on approval for the items offered.
Newsletter and catalogue ordering
Newsletter sign-up, newsletter unsubscribe and catalogue ordering to stay informed about the range, inspiration and offers.
Financing and payment methods
Purchase on account, advance payment, card payment, PayPal and financing or instalment payments via Ratepay.
Knowledge
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