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DirectoryIT & CommunicationSoftware DevelopmentZurichIdeabay Schweiz GmbH
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Ideabay Schweiz GmbH

Summary

About the company

The company's core activity is the development and consulting of Conversational AI solutions, particularly for the financial sector. The company supports businesses in automating their customer service processes and enhancing them through digital assistance. Specific services include the development of voice assistants, Conversational System Audits, and consulting on AI and LLM application possibilities.

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Offering

Products & services

Industry:Software Development
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✓ Offered8
Vision Workshop
AI strategy for customer service, marketing, sales or production departments; development of an actionable strategy, roadmap, stakeholder alignment and identification of relevant AI use cases.
KPI Workshop
Definition of key performance indicators for AI projects and products; KPI operationalisation, KPI mapping, benchmarks, reporting and calculation of ROI.
User Persona Workshop
Creation and validation of user personas; customer understanding, personalisation concepts, feature prioritisation and foundations for AI product development.
Assistant Persona Workshop
Definition of personality, voice, tone and behaviour of an AI assistant; including guidelines, sample dialogues and brand-consistent communication.
Product Definition Workshop
Detailed definition of an AI product with core functions, target groups, USP, KPIs and prioritised features as a basis for design and development.

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Location

Sihlquai 131
8005 Zurich

At a glance

Legal form
Limited Liability Company
UID
CHE-225.792.499
Founded
2021 · 5 years
Last commercial register change
January 7, 2021
Employees
11 to 20

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