LUXOIA Webshop AG operates the Helen Kirchhofer webshop and sells watches, jewellery and accessories through its online shop. The company also provides services such as custom jewellery manufacturing and watch servicing carried out by a goldsmith and watchmaker.
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Offering
Products & services
Industry:Retail - Watches & Jewelry
✓ Offered5
Online shop for watches and jewellery
Swiss online shop for ladies' watches, men's watches, children's watches, smartwatches and jewellery; plus accessories, vouchers, batteries, watch and jewellery storage.
In-store sales and pickup at the branch
Purchase directly online or at the branch on Waisenhausplatz in Bern; order pickup at a branch possible after contacting support.
Packaging and shipping
Registered A-Post shipment with Swiss Post, tracking via tracking number, free shipping from CHF 70, delivery usually within 1–2 days for items in stock.
Returns and exchanges
14-day return right for many items, limited return acceptance for sale items, engraved products, genuine jewellery, smartwatches, perfumes, candles and hygiene items.
Payment processing
Payment by invoice, advance payment, PostFinance/PostCard, Visa, Mastercard, Twint, Twint BNPL and PayPal; invoice with instalment payments possible.
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