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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint746,904 companies indexed · Last updated: today
DirectoryRetail & CommerceOnline shopOtelfingenManufactum AG
Manufactum AG Logo
Verified· 3 sourcesTrust Score
Summary

About the company

Manufactum AG operates department stores and a mail-order business offering clothing, household and home goods, garden supplies, food and other products. Its product selection emphasizes durability, repairability, materials and their origins.

AI-generated
Offering

Products & services

Industry:Online shop
✓ Offered8
Online shop for selected goods
Online shop for women’s, men’s and children’s clothing, garden, kitchen, living and household goods, office supplies, books, sports and toys, suitcases, leather goods, personal care and food items.
Department stores
Brick-and-mortar department stores in several cities, with on-site product presentation, personal advice and opening hours at locations such as Berlin, Bonn, the Zurich area, and other stores in Germany and Austria.
Bread & butter
Bakery, fresh-food counter and gastronomy with fresh food, daily baked breads and pastries, cheese and dairy products, sausage and ham, as well as dishes for on-site consumption or takeaway.
Vouchers
Vouchers to give as gifts and redeem within the range, as well as listed as a service offer in the contact section and the footer.
Newsletter
Newsletter with information on new arrivals, offers, campaigns, guide topics and personal benefits; registration via the website with a voucher promotion.
Personal product advice
Personal advice on products, orders and service questions by phone and email, as well as in the department stores provided by specialist staff.
Special orders
Special orders for customer requests via customer service, including in connection with general questions, ordering and complaints.
Spare parts service
Spare-part orders and support in sourcing spare parts via customer service.
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3.9/5

Manufactum AG

Trust & reputation

ranQ Trust Score of Manufactum AG: 3.9 out of 5.0

Trust Score3.9/ 5.0

High

x

Data basis 96% · As of November 2026

Manufactum AG scores 41.9 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.0.024%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.100.010%
  • Review recency: The age of the most recent review. Two-year-old reviews deliberately sit in the middle, because that is normal for Swiss SMEs. Only after three years without a new voice does the value drop markedly.95.08%
Manufactum AG scores 89.3 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.70.07%
Manufactum AG scores 83.3 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).83.322%
Manufactum AG scores 100.0 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.100.04%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

Manufactum AG reaches a ranQ Trust Score of 3.9 out of 5.0 — rated «High». The rating draws, among other things, on 1.6 out of 5 stars from 111 customer reviews. The data basis is 96%, so the score is backed by part of the criteria. As of November 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
1.6
of 5

Aggregated from 111 reviews across all connected sources

Sources
GGoogle1.6111
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

Knowledge

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Comparisons

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Location

Industriestrasse 19
8112 Otelfingen

At a glance

Legal form
Corporation
UID
CHE-102.893.893
Founded
1999 · 27 years
Last commercial register change
September 16, 2026
Employees
11 to 20

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  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
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