Medgate AG provides telemedical physician consultations by phone, video and chat and offers round-the-clock medical advice and treatment via the Medgate app. Services include emergency support, the Medgate Kids Line for paediatric cases, prescription requests, referrals to specialists and billing through Swiss health insurers.
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Online booking for medical advice and treatment by telephone; appointment selection up to 48 hours in advance, multilingual, with prescriptions, medical orders and sick notes when needed.
Request a prescription
Prescription request for the desired medicines; medical review by telephone or in writing, issue if it is medically appropriate, delivery by post or to your preferred pharmacy.
Clarify skin problems
Digital dermatology assessment via app without an appointment; fill out the questionnaire and upload pictures, receive feedback within 48 working hours, treatment recommendation, prescriptions or referrals when needed.
Emergency
Telephone and app-based emergency medical advice in cases of medical urgency; immediate contact with the emergency team, billed via health insurance, call 144 in life-threatening situations.
Kids Line
Telephone and app-based medical advice for children and adolescents; available around the clock, in collaboration with children’s hospitals, with direct billing via health insurance.