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Mellex AG

Summary

About the company

Mellex AG develops and provides SAMFEX, a back-of-house service and maintenance management software for hotels and related building operations. The platform supports engineering, housekeeping, global asset management, food & beverage and guest service workflows and can be adapted for broader facility management use.

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Products & services

Industry:Software Development

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Hospitality & Facilities Software

One Platform for hotel operations and facility operations with Housekeeping, Guest Service, Food & Beverage, Engineering, Asset & Inventory Management, Energy Management as well as Security & Compliance.

Engineering and maintenance management

Structured work-order management, preventive maintenance planning, inspections, spare-parts tracking, budget control and compliance documentation for hotels and facility environments.

Housekeeping management

Room status, attendant assignments, task prioritisation, DND/MUR integration, deep-clean scheduling, quality scoring, lost & found and performance tracking for hotels.

Asset and inventory management

Manage fixed assets, loose inventory, spare parts and consumables, locate them and link them across the lifecycle with maintenance, purchasing and finance processes.

Guest service management

Guest requests, luggage handling, complaints, amenities and service coordination between front office, housekeeping, engineering and F&B in a mobile workflow.

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Mellex AG

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