Noliam AG is a consultancy that helps organisations integrate and automate work systems using monday.com, Intercom and related integrations. Services include implementation, workflow automation, CRM and support system design, integrations and ongoing admin-as-a-service.
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Industry:IT Consulting & Services
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monday.com setups for CRM, sales pipelines, support queues, account management, renewals, dashboards, integrations, and project, marketing, HR, and collaboration workflows.
Intercom support automation
Intercom setups for Fin AI, inbox architecture, team routing, help center structure, SLA logic, prioritization workflows, product tours, campaigns, reporting, and CRM syncs.
Workflow Automation
Automations for tasks, ticket escalations, sales-to-support handoffs, onboarding, lifecycle messaging, and data synchronization between Intercom, monday.com, HubSpot, Gmail, Slack, and ERP systems.
Accelerators
Strategic audits, fast platform setups, and scalable rollouts for monday.com and Intercom, including roadmap, workshops, documentation, handover, and hypercare.
Admin as a Service
Ongoing administration of monday.com and Intercom setups with board updates, permissions, automations, workspace health, admin documentation, user management, and SLA-based support.
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