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pcon.ch GmbH

Summary

About the company

pcon.ch GmbH provides Digital Human Systems Architecture services, offering consultancy and implementation in service and business management (ITSM/ITIL), systems architecture, integrations, full‑stack/PWA development, and AI/automation to digitalise and connect existing processes and systems.

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Products & services

Industry:IT Consulting & Services

✓ Offered6

Service & Business Management / ITIL

Analysis and structuring of services, SLAs and processes; implementation and evolution of ITSM/ITIL landscapes with incident, change, service request and CMDB processes, reporting and documentation.

Systems Architecture

Overall architecture with focus on interfaces, data flows, permissions and responsibilities; architecture documentation for ITSM platforms, non-IT processes and industry-specific applications.

Integrations

Connecting existing core systems and business applications, including legacy systems without modern APIs; robust integration design with monitoring, operations and access control.

Full-stack Development & PWA

Development of modern web and PWA applications, from specialised modules to complete business systems, with usability, automation and gradual digitalisation.

Artificial Intelligence & Automation

Applying AI models for automation, assistance and decision support; integration into existing systems and workflows with transparency and control.

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pcon.ch GmbH

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pcon.ch GmbH

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