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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,887 companies indexed · Last updated: today
DirectoryFinance & InsuranceInsurance CompaniesZurichSanitas Grundversicherungen AG
Sanitas Grundversicherungen AG Logo
Verified· 4 sourcesTrust Score
Summary

About the company

Sanitas Grundversicherungen AG provides mandatory basic health insurance and supplementary insurance products, including outpatient supplementary plans, dental coverage and hospital insurance. It also offers digital services (customer portal, apps, premium calculator) and support services such as a medical hotline, case management and emergency assistance.

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Products & services

Industry:Insurance Companies
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3.9/5

Sanitas Grundversicherungen AG

✓ Offered6
Basic compulsory insurance
Basic insurance for medical basic care with legally defined benefits; selectable as Freie Arztwahl Basic, Hausarztmodell, TelMed-Modelle or MultiAccess with premium discounts.
Hospital supplementary insurance
Hospital insurance for inpatient and outpatient treatment, accidents and upgrade options; covers additional benefits related to the hospital stay.
Supplementary insurance
Supplementary insurance for outpatient services, dental care, abroad, worldwide doctor choice, capital, daily allowance, fertility intent and an individual premium surcharge.
Benefits of basic insurance
Coverage of legally regulated benefits for outpatient and inpatient treatment, alternative medicine, medication, prevention, maternity, psychotherapy, aids, transport and rescue.
Customer benefits and apps
Sanitas Portal, Sanitas Medgate App, Sanitas Coach App, Health Navigator, digital inbox and additional customer benefits.
Advice and customer service
Book an advice appointment, call customer advice, medical hotline, emergency abroad, Sanitas Case Management and support in case of illness and accident.
Trust & reputation

ranQ Trust Score of Sanitas Grundversicherungen AG: 3.9 out of 5.0

Trust Score3.9/ 5.0

High

x

Data basis 100% · As of October 2026

Sanitas Grundversicherungen AG scores 42.9 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.0.024%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.100.010%
  • Review recency: The age of the most recent review. Two-year-old reviews deliberately sit in the middle, because that is normal for Swiss SMEs. Only after three years without a new voice does the value drop markedly.100.08%
Sanitas Grundversicherungen AG scores 94.3 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.90.07%
Sanitas Grundversicherungen AG scores 86.7 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).86.722%
Sanitas Grundversicherungen AG scores 70.0 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.100.04%
  • Media authority: Quality and number of editorial mentions, weighted by the importance of the source, plus the recency of the latest high-quality mention.40.04%
Qualifications+0.00

Sanitas Grundversicherungen AG reaches a ranQ Trust Score of 3.9 out of 5.0 — rated «High». The rating draws, among other things, on 2.4 out of 5 stars from 395 customer reviews. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
2.4
of 5

Aggregated from 395 reviews across all connected sources

Sources
GGoogle2.4395
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

Press

Media

November 7, 2025Media
Prämien rauf, Löhne rauf: So viel kassieren Kassen-CEOs
beobachter.ch
October 2, 2025Media
Krankenkassenprämien im Vergleich: Sanitas, Helsana und CSS landesweit am günstigsten, Concordia fällt zurück
nzz.ch
November 2, 2024Media
Sanitas-CEO hat provokativen Vorschlag für Schweizer Gesundheitssystem
blick.ch
March 13, 2023Media
Sanitas modernisiert ihr Kundenportal und sorgt für Kunden-Convenience
netzwoche.ch

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Location

Jägergasse 3
8004 Zurich
Opening hours
Mon
08:00 - 17:00
Tue
08:00 - 17:00
Wed
08:00 - 17:00
Thu
08:00 - 17:00
Fri
08:00 - 17:00
Sat
Closed
Sun
Closed

At a glance

Legal form
Corporation
UID
CHE-110.227.511
Founded
2003 · 23 years
Last commercial register change
July 13, 2026
Employees
51 to 100
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.100.06%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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