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DirectoryAssociations & Interest GroupsInterest GroupsBernSchweizerisches Konsumentenforum kf
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Schweizerisches Konsumentenforum kf

Summary

About the company

Schweizerisches Konsumentenforum kf is a national consumer organisation that provides information services, a free initial legal consultation and ombuds/mediation services for consumers. It publishes the magazine konsum.ch, produces studies and explanatory videos, and communicates about product recalls (RecallSwiss).

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Legal advice
Free initial consultation for problems with a purchase, unsolicited products, lack of response from the manufacturer, or intimidation using unfair methods.
Ombuds and mediation
Independent contact and conciliation offices for disputes relating to online purchases, textiles, meat, Läderach, eye laser procedures, and mobility, real-estate and second-hand platforms.
Information on consumer issues
Magazine, current news, explainer videos, factsheets and topic articles on health, economic, mobility and everyday consumer issues.
Product recall information
Information on product recalls and food recalls, including a reference to the RecallSwiss app for current warnings about defective products.
Consumer policy and advocacy
Exchange with the Federal government, authorities, political parties, organisations and associations, as well as commitment to a liberal consumer policy.
Press

Media

May 8, 2025Media
Konsumentenforum: Schweinezüchter im Schafspelz
woz.ch
December 22, 2024Media
Anlaufstelle für missglücktes Augenlasern: Segen oder PR-Gag?
beobachter.ch
August 4, 2023Media
Konsumentenforum ist mit Firmen und Bürgerlichen verbandelt
beobachter.ch
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Location

Belpstrasse 11
3007 Bern

At a glance

Legal form
Association
UID
CHE-107.533.568
Founded
2021 · 5 years
Last commercial register change
June 12, 2026
Employees
11 to 20

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