Serafe AG is the collection agency for the household radio and television fee and carries out fee collection. It issues invoices, handles exemptions and customer service, and manages distribution of the collected funds to broadcasters under its legal mandate.
AI-generated
Offering
Products & services
Industry:Administrative Services
✓ Offered5
Outbound Leads by COHAGA
Looking for direct email addresses and phone numbers?
Leadhub delivers verified contact details and decision-makers from over 750,000 Swiss companies — management, procurement, marketing, HR.
Collection of the Swiss radio and TV fee for private households; sending the fee invoice, recording the households liable to pay and managing the receivable.
Invoicing of the household fee
Annual and quarterly invoicing for the household fee; QR code on the invoice, with the option to adjust personal settings and receive an e-invoice.
Payment processing
Paying the invoice by payment slip as well as via e-billing and direct debit procedures (LSV+ and DD).
Exemption from fee obligation
Reviewing and exempting certain households from the obligation to pay, in particular for supplementary benefits, households with deaf-blind persons and diplomats’ households.
Customer service
Personal information regarding invoices and fee-related questions by phone or via the contact form; assistance with general questions and forwarding correction notices to the residents’ register.