SPitch AG develops an omnichannel conversational AI platform for enterprises, offering modular products such as Virtual Assistant (voice and text), Speech Analytics, Voice Biometrics, Knowledge Agent, Chat Platform, Agent Assist, Agent Training and Quality Management. The company also provides professional services, strategic consulting and integrations with contact centre, CRM and cloud platforms.
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Leadhub delivers verified contact details and decision-makers from over 750,000 Swiss companies — management, procurement, marketing, HR.
Platform for customer-focused voice and text interactions, with LLM support, Conversational AI, omnichannel capabilities, and integration with existing back-end systems.
Virtual Assistant (VA)
Omnichannel virtual assistant for voice and text requests, with 24/7 self-service, FAQ answers, automation of standard requests, and handover to live agents.
Speech Analytics (SA)
Analysis of 100% of voice and text interactions, with sentiment analysis, compliance monitoring, conversation summaries and reports for contact centre optimisation.
Voice Biometrics (VB)
Voice biometrics for identifying and authenticating callers, with continuous verification, fraud detection and an anti-spoofing module.
Knowledge Agent (KA)
AI-supported knowledge management for customers and employees, with RAG search, content management, FAQ answers and knowledge delivery via self-service channels.