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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,887 companies indexed · Last updated: today
DirectoryFinance & InsuranceFinancial ServicesZurichStiftung Schweizerischer Bankenombudsman
Stiftung Schweizerischer Bankenombudsman Logo
Verified· 4 sourcesTrust Score
Summary

About the company

The company's core activity is wealth management and investment advice for clients, including account management, execution of client orders and provision of information on held securities. The company also offers services such as verification of payment promises and payment traffic documents. Furthermore, the company acts as an ombudsman for banks and provides a platform for processing complaints and searching for dormant assets (dormant accounts).

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Products & services

Industry:Financial Services
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4.0/5

Stiftung Schweizerischer Bankenombudsman

Information and mediation office for bank customers
A neutral, free information and mediation office for questions and complaints regarding banking and financial services transactions; reviews dossiers, requests statements, and proposes solution options.
Complaint handling procedure for banking and financial services transactions
Complaint handling procedure for customers of member institutions of the Swiss Bankers Association; written submission, review of the documents, contact with the financial company, and conclusion by decision or settlement.
Central search for unclaimed assets
Central search for eligible persons for contact and unclaimed assets held with Swiss banks; query of the central database and support for the publication list.
Direct request to the bank
Direct request to a known bank in Switzerland for persons who suspect uncontacted assets and who already know the bank.
Publication list for long-term unclaimed assets
Online publication platform for long-term unclaimed assets; claim registration is forwarded electronically to the relevant bank, with an information office for questions and problems.
Trust & reputation

ranQ Trust Score of Stiftung Schweizerischer Bankenombudsman: 4.0 out of 5.0

Trust Score4.0/ 5.0

High

x

Data basis 100% · As of October 2026

Stiftung Schweizerischer Bankenombudsman scores 56.2 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.50.024%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.45.610%
  • Review recency: The age of the most recent review. Two-year-old reviews deliberately sit in the middle, because that is normal for Swiss SMEs. Only after three years without a new voice does the value drop markedly.88.08%
Stiftung Schweizerischer Bankenombudsman scores 88.6 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.70.07%
Stiftung Schweizerischer Bankenombudsman scores 86.7 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).86.722%
Stiftung Schweizerischer Bankenombudsman scores 63.4 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.100.04%
  • Media authority: Quality and number of editorial mentions, weighted by the importance of the source, plus the recency of the latest high-quality mention.26.74%
Qualifications+0.00

Stiftung Schweizerischer Bankenombudsman reaches a ranQ Trust Score of 4.0 out of 5.0 — rated «High». The rating draws, among other things, on 3.4 out of 5 stars from 5 customer reviews. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
3.4
of 5

Aggregated from 5 reviews across all connected sources

Sources
GGoogle3.45
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

Press

Media

May 23, 2023Media
Bankenombudsman registriert erneut mehr Betrugsfälle
watson.ch
April 11, 2022Media
Neuer Bankenombudsman für die Schweiz | People | Aktuell
investrends.ch
April 11, 2022Media
Neuer Bankenombudsman
rheintal24.ch
April 11, 2022Media
Andreas Barfuss folgt als Bankenombudsman auf Marco Franchetti
swissinfo.ch

Knowledge

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Location

Bahnhofplatz 9
8001 Zurich
Opening hours
Mon
08:30 - 11:30
Tue
08:30 - 11:30
Wed
08:30 - 11:30
Thu
08:30 - 11:30
Fri
Closed
Sat
Closed
Sun
Closed

At a glance

Legal form
Foundation
UID
CHE-101.617.994
Founded
2000 · 26 years
Last commercial register change
June 4, 2026
Employees
11 to 20
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.97.06%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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