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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,887 companies indexed · Last updated: today
DirectoryFinance & InsuranceFinancial ServicesZurichOmbudsstelle Finanzdienstleister (OFD)
Ombudsstelle Finanzdienstleister (OFD) Logo
Verified· 2 sourcesTrust Score
Summary

About the company

Ombudsstelle Finanzdienstleister (OFD) is a neutral, cost-effective information and mediation centre for disputes between financial customers and financial service providers. It provides voluntary out-of-court mediation and is recognised by the Federal Department of Finance under article 74 ff. FinSA.

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Products & services

Industry:Financial Services
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Ombudsstelle Finanzdienstleister (OFD)

✓ Offered5
Ombudsman office for financial services providers
Neutral and cost-effective information and referral office for specific complaints from customers against affiliated financial services providers and their advisors.
Mediation for financial clients
Out-of-court conciliation for financial clients with a written request, case review and facilitation of a mutually agreed solution; free of charge for clients, with fees based on time spent and complexity.
Registration for financial services providers
Registration of financial services providers with the Ombudsman office, including subsequent agreement, invoice and confirmation of acceptance, as well as reporting to the responsible advisors' registers.
Fee overview
Fee overview for financial services providers and financial clients including annual contribution, affiliation fee, mediation registration fee and costs for mediation appointments.
Information and telephone advice
Telephone information on disputes, the process for lodging a complaint, required documents and responsibility; for more complex cases, the file is reviewed and forwarded to the ombuds person.
Trust & reputation

ranQ Trust Score of Ombudsstelle Finanzdienstleister (OFD): 4.1 out of 5.0

Trust Score4.1/ 5.0

High

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Data basis 54% · As of October 2026

Without public customer reviews the score stays capped.

Ombudsstelle Finanzdienstleister (OFD) has no value in the Reputation area of the ranQ Trust Score because no data is available. The area carries 42% of the weighting and drops out of the calculation for this profile; it does not lower the score, only the reported data basis.
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CriterionValueWeight
  • Review quality: No data point — the criterion is taken out of the weighting and does not lower the score.—24%
  • Review volume: No data point — the criterion is taken out of the weighting and does not lower the score.—10%
  • Review recency: No data point — the criterion is taken out of the weighting and does not lower the score.—8%
Ombudsstelle Finanzdienstleister (OFD) scores 70.7 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
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CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.70.212%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.70.07%
Ombudsstelle Finanzdienstleister (OFD) scores 83.3 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
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CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).83.322%
Ombudsstelle Finanzdienstleister (OFD) scores 100.0 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
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CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.100.04%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

Ombudsstelle Finanzdienstleister (OFD) reaches a ranQ Trust Score of 4.1 out of 5.0 — rated «High». No public customer reviews are available for this provider; the rating is based on the remaining criteria. The data basis is 54%, so the score is backed by part of the criteria. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

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Location

Bleicherweg 10
8002 Zurich

At a glance

Legal form
Association
UID
CHE-402.512.193
Founded
2020 · 6 years
Last commercial register change
August 16, 2023
Employees
11 to 20
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.73.06%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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