The core activity of Thong Consulting is to advise and support non-profit organizations (NPOs) and small to medium-sized enterprises (SMEs) in the digitalization and implementation of IT solutions, particularly in the introduction of applications, CRM systems, Microsoft Office 365 apps and other digital work processes. This also includes services such as project management, coaching, configuration and training.
Consulting, training and project management for the introduction and further development of applications as well as CRM and ERP systems; including business analysis, requirements and configuration.
Teams & SharePoint Consulting
Consulting and training for Teams and SharePoint Online; video conferencing, Unified Communications & Collaboration, cloud document management, communication sites, as well as integration of apps and connectors.
Evaluation and Benefit Analysis
Analysis and comparison of solutions against predefined criteria; selecting the optimal tool for needs and requirements.
Business Analysis and Process Optimization
Business analysis for processes, workflows and business cases; optimization of processes and IT solutions as part of digitalization projects.
Requirements Engineering
Technical interpretation and preparation of requirements; structuring needs and requirements for the introduction or further development of applications.
Knowledge
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