The core activity of Touchpoints GmbH is the provision of marketing consulting services, particularly in the area of digitalizing customer contacts and optimizing marketing and sales processes. The company supports its customers in implementing marketing automation solutions, conversational marketing, CRM and CDP systems, as well as analyzing and improving customer ratings and experiences.
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Products & services
Industry:Advertising Agencies
Outbound Leads by COHAGA
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Leadhub delivers verified contact details and decision-makers from over 750,000 Swiss companies — management, procurement, marketing, HR.
CRM, CXM and marketing consulting for digital transformation, marketing–sales alignment, strategy development and implementation of customer-focused projects.
Marketing automation
Marketing automation consulting for email marketing, campaigns, address acquisition, tool rollout, template creation and the recovery of customer potential.
CRM/CDP
CRM/CDP consulting for customer databases, lead management, customer dialogue, customer retention, data strategy and measurable CRM/CXM initiatives.
Data quality and data management
Database management, data capture, data mutation, data enrichment, cleansing, standardisation and validation of customer and item master data.
Mail and scan service
Handling of incoming mail, opening, scanning, OCR or manual capture, forwarding by email or as a case, as well as processing and refinement of the data.
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