V-ZUG Services AG provides services related to V-ZUG household appliances, including support, service appointments, spare parts and consultation services. Its offering also covers appliance usage help, repair and warranty services, and digital service functions.
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Service contract and service package for household appliances with labour, travel time and spare parts; protection after warranty expiry, repairs for faults, online sign-up available.
Service Appointment Booking
Booking of service visits for appliance faults and installation consultations; online appointment flow with appliance details, address and confirmation.
On-site and Showroom Consultation
Free home installation consultation, showroom advice at ZUGORAMA or Studio, and video consultation for appliance selection and planning.
Troubleshooting and Support
Phone support, video support, error-code lookup, fault-detection checklist, plus appliance identification and warranty registration guidance.
Appliance Demonstrations and Cooking Classes
Cooking classes, product and appliance demonstrations, steamer and oven tips, plus practical presentations and inspiration for users.
Operating Manuals and Digital Appliance Information
Free PDF operating manuals, appliance information, FAQs, videos and digital product information for kitchen and laundry appliances.
Spare Parts Sales
Spare parts shop and spare parts centre for V-ZUG appliances; ordering original parts and access through the online shop.
Warranty Registration
Online appliance registration with user account or as guest; manages warranty, appliance overview, accessories and recipes in the V-ZUG account.
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