Viagogo GmbH operates an online secondary marketplace that facilitates the buying and selling of tickets for concerts, sports events and theatre. Prices are set by sellers and may be above or below face value; the platform provides an order guarantee and customer support.
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Industry:Other Service Industries
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Ticket marketplace for concerts, sport, theatre and comedy; buying and selling live event tickets, including resale, secure delivery and 100% order guarantee.
Open Distribution
Self-service tool for organisers, promoters, venues and teams to create, manage and distribute tickets on viagogo; with payment processing, fraud protection, support and fulfilment.
Customer service and help center
Help center and contact support for buyers and sellers with help articles on ticket delivery, Buying, Selling, account settings, as well as My Orders, My Sales and My Account.
Price Match Guarantee
Price Match Guarantee for ticket purchases: reimbursement of 110% of the difference as viagogo credit if a cheaper publicly available price is found.