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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint745,837 companies indexed · Last updated: today
DirectoryFinance & InsuranceInsurance CompaniesBernVisana Versicherungen AG
Visana Versicherungen AG Logo
Verified· 4 sourcesTrust Score
Summary

About the company

Visana Versicherungen AG is an insurance company offering health and accident coverage as well as supplemental and property insurances. Its services include the statutory basic health insurance (OKP), supplementary health plans, household, building, liability and motor insurance, travel insurance, pension/3a and life-capital products, and digital customer services such as the myVisana portal and 24/7 medical advice.

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Products & services

Industry:Insurance Companies
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4.3/5

Visana Versicherungen AG

✓ Offered9
Base insurance
Base insurance with models such as free doctor choice, telemedicine, family doctor models, Combi Care and integrated care.
Supplementary insurance
Supplementary insurance for outpatient care, hospital, complementary medicine, dental treatment, health packages and the Basic supplementary insurance package.
Insurance solutions for home and legal matters
Home contents insurance, private liability insurance, buildings insurance, legal protection insurance and rental deposit insurance.
Car insurance
Car insurance for private individuals, including proof of insurance, the international insurance card and claims reporting for your vehicle.
Travel insurance
Vacanza travel insurance for holidays and stays abroad, as well as help in emergencies while abroad.
Provision solutions
3a provision solution, support and provision solution, capital insurance and daily sickness benefit insurance.
Customer portal myVisana
Online portal for managing contracts, invoices, benefits and personal data around the clock.
Claims and benefits services
Report claims, submit documents, report a doctor’s referral and receive medical advice 24/7 for illness and claims cases.
Advice and support on site
Personal advice on base and supplementary insurance, property and asset insurance, and provision-related topics at the General Agency Bern.
Trust & reputation

ranQ Trust Score of Visana Versicherungen AG: 4.3 out of 5.0

Trust Score4.3/ 5.0

Very high

x

Data basis 100% · As of October 2026

Visana Versicherungen AG scores 69.5 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.53.024%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.94.410%
  • Review recency: The age of the most recent review. Two-year-old reviews deliberately sit in the middle, because that is normal for Swiss SMEs. Only after three years without a new voice does the value drop markedly.88.08%
Visana Versicherungen AG scores 95.8 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.96.07%
Visana Versicherungen AG scores 85.0 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).85.022%
Visana Versicherungen AG scores 78.4 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.100.04%
  • Media authority: Quality and number of editorial mentions, weighted by the importance of the source, plus the recency of the latest high-quality mention.56.74%
Qualifications+0.00

Visana Versicherungen AG reaches a ranQ Trust Score of 4.3 out of 5.0 — rated «Very high». The rating draws, among other things, on 4.0 out of 5 stars from 40 customer reviews. As of October 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
4
of 5

Aggregated from 40 reviews across all connected sources

Sources
GGoogle440
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

Press

Media

May 6, 2026Media
Mögliches Sponsoring-Verbot für Visana: Dreht das Parlament dem FC Thun jetzt den Geldhahn zu?
bernerzeitung.ch
October 29, 2025Media
Cyberkriminelle geben sich als Visana aus
netzwoche.ch
October 10, 2025Media
Versteckte Provisionen? Visana zahlt Versicherungs-Verkäufern Boni von bis zu 100’000 Franken
derbund.ch
November 16, 2022Media
Visana-Agenten statt unabhängige Berater: Kasse greift zu fragwürdigen Methoden
beobachter.ch
August 31, 2015Media
Versicherungen - Visana zahlt Operation nicht, weil eine Monatsprämie fehlt
srf.ch

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Location

Weltpoststrasse 19
3015 Bern
Opening hours
Mon
08:00 - 12:00, 13:30 - 17:00
Tue
08:00 - 12:00
Wed
08:00 - 12:00, 13:30 - 17:00
Thu
08:00 - 12:00, 13:30 - 17:00
Fri
08:00 - 12:00
Sat
Closed
Sun
Closed

At a glance

Legal form
Corporation
UID
CHE-107.990.061
Founded
1981 · 45 years
Last commercial register change
August 7, 2026
Employees
101 to 500
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
100.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
  • Full methodology

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