The core activity of wucon GmbH is consulting companies in the field of maintenance and customer service, particularly in the aerospace and defense industries as well as manufacturing industries. The consulting services cover topics such as service strategies, business models, and SAP applications, including their implementation.
Maintenance strategy and service strategy consulting
Analysis of existing strategies, definition of new service strategies for maintenance and customer service, support in developing and implementing them in the company.
Process design and business models for maintenance and customer service
Design of integrated business models and processes for maintenance and customer service, with a focus on collaboration between design, production and service organizations.
SAP application consulting for maintenance and service processes
Advisory services for integrating strategy and processes into SAP applications, implementation of an integrated maintenance and customer service application within the SAP system landscape.
Industry consulting for aerospace, defense and manufacturing
Consulting for the aerospace, defense and manufacturing industries with a focus on maintenance, customer service, MRO processes and complex systems.
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