The core activity of Zündkorn GmbH is Experience Design, which involves designing and developing customer experiences. The company helps its clients to delight their customers and build long-term relationships by putting human experiences at the forefront and continuously improving them.
Experience-centred design for products, services and systems; immersion, ideation and implementation with prototyping, tests, action plans and employee training.
Customer Experience Transformation
Short assignments, projects and transformations to improve customer experiences; from 1–2 workshops to company-wide initiatives across multiple phases.
Design and Management Framework
Experience-centric framework that incorporates human experiences into all steps of problem solving and leverages insights from design, business, technology and psychology.
Knowledge
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