The institution provides a dynamic and customer-oriented offering for life in old age and for long-term care. It is a well-known part of the city's public life. In the balance between the aspects of economic efficiency and care, it pays attention to a healthy balance and a sustainable approach with all partners. Within the framework of the overarching legal provisions, the institution fulfills public tasks with care and support, the operation of a nursing home and retirement apartments, and advice on old age issues. The institution's services are based on the provisions of the overarching law, the cantonal and municipal needs and supply planning, as well as the authorizations and instructions of the Department of Health and Social Affairs of the Canton of Aargau (DGS). In addition to care and support services for the elderly, those in need of care, and people with dementia, the statutory mandate also includes offers to relieve caring relatives. Furthermore, the city of Zofingen can conclude a performance contract with the institution, in which the content, scope, and quality of the services to be provided by the institution beyond its mandate according to the present regulation, as well as their compensation, are defined. For economic reasons, the institution can provide additional services to residents and third parties that support the core business. The institution operates a public restaurant and rents seminar rooms. The institution ensures the necessary structural, organizational, administrative, household, and technical infrastructure for this. The institution provides its services primarily for the benefit of the population of the city of Zofingen. It can also provide its services to the residents of other municipalities. To fulfill its tasks and within the framework of its purpose, the institution can cooperate with other companies in the public or private sector or participate in such companies. To fulfill its tasks, the institution can use the infrastructure and services of the city of Zofingen and vice versa. Mutual services are generally chargeable.