Faktor K GmbH

The core activity of Faktor K is the development and implementation of marketing strategies and customer experience solutions for companies, with the goal of increasing customer loyalty and business success. This includes the creation of customer segmentations, target group analyses, buyer personas, customer journey designs, and the implementation of data-driven marketing strategies. Faktor K also offers services such as mystery shopping, customer surveys, data analysis, and workshops to support companies in optimizing their marketing and customer service processes.