The company offers outsourcing services aimed at relieving customers and enabling them to focus on their core activities. The company's core activities include: Providing B2B/B2C support through query management, returns and refunds; IT helpdesk support through 1st-level support by phone, email and chat; Market research and strategic decision-making; Digital campaign management and community management in social media; Payroll accounting and support; Multi-channel support and query management; Operational and logistics solutions, including warehousing, transportation and web shop management. Overall, the company offers a wide range of services aimed at supporting customers and improving their operational efficiencies.