H2X-Calemard is a consulting agency focused on patient and customer experience and service excellence in the health and wellbeing sector. The firm provides programs, workshops and training (including H2X Liberté, H2X Découverte and H2X Académie), experience assessments and support from strategy to operational implementation.
AI-generated
Offering
Products & services
Industry:Coaching & Personal DevelopmentManagement Consulting
Outbound Leads by COHAGA
Looking for direct email addresses and phone numbers?
Leadhub delivers verified contact details and decision-makers from over 750,000 Swiss companies — management, procurement, marketing, HR.
Tailored advice to define a customer- and patient-centred strategy, improve journeys, strengthen service excellence and enhance satisfaction in health and wellness organisations.
Strategic and operational support H2X Liberté
A step-by-step programme to co-create a strategic and operational roadmap, from maturity assessment to implementation and follow-up of actions.
Customer and patient experience workshops H2X Découverte
Immersive workshops to mobilise teams, map journeys, identify moments of truth and surface improvement levers in the short, medium and long term.
Training and masterclasses H2X Académie
Training and masterclasses on service excellence, the fundamentals of customer and patient experience, the voice of the customer, customer expectations and team engagement.
Express maturity diagnostic of the experience
Non-binding assessment of the maturity level of the experience delivered to clients and patients, including observation, write-up, report and list of actions.
Knowledge
No knowledge articles yet
Once H2X-Calemard has claimed this profile, we'll publish editorial articles and case studies here together.