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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint744,874 companies indexed · Last updated: today
DirectoryBusiness & Technical ServicesCall CentersSt. Gallenicare sales&services Dialogmarketing AG
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icare sales&services Dialogmarketing AG

Summary

About the company

The core activity of icare sales & services Dialogmarketing AG is the provision of services in the area of customer contact and dialogue marketing. Specifically, this includes: Inbound call center services: customer care throughout the entire lifecycle, including service, complaints, and orders. Outbound call center services: sales, customer acquisition, customer loyalty, and reactivation. Backoffice services: support for administrative tasks and processes. Social media and online contact services: customer care via social media and online channels. Training and education: offering training and education for employees and customers. The company positions itself as a communication service provider that puts people at the center and offers individual solutions for customers.

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Offering

Products & services

Industry:Call Centers
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Inbound call centre
Customer service, complaint management, first- and second-level support, 24/7 customer hotline, multilingual support, optional voicebots.
Outbound call centre
Telephone acquisition of new customers, appointment scheduling, lead qualification, reactivation of existing customers, cross-selling, up-selling and survey campaigns.
Back-office support
E-mail management, SMS and chat support, order processing, data management, document processing, invoice verification and CRM maintenance.
Training & consulting
Phone skills, call handling, sales training, complaint management workshops, executive coaching, onboarding programmes and e-learning.
Social media management
Content creation, editorial planning, community management, moderation, monitoring, reporting, campaign management and reputation protection.

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Location

Piccardstrasse 13
9015 St. Gallen

At a glance

Legal form
Corporation
UID
CHE-105.555.062
Founded
2000 · 26 years
Last commercial register change
November 19, 2025
Employees
21 to 50

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