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DirectoryBusiness & Technical ServicesManagement ConsultingKilchberg BlIRC-Swiss GmbH
IRC-Swiss GmbH Logo
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IRC-Swiss GmbH

Summary

About the company

The company provides consulting and coaching services for the hotel and catering industry, with a focus on quality assurance, process optimization and employee training. The core activities include: development of culinary offers and concepts, creation of training programs and materials, implementation of employee training and executive coaching, analysis of guest feedback and implementation of adaptation and change processes, creation of standards and guidelines for quality assurance, cost optimization and controlling, and development of marketing concepts and strategies. The company supports its customers in improving their processes, increasing quality and enhancing customer satisfaction.

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Offering

Products & services

Industry:Management Consulting
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Customer survey
Online, smartphone, touch-screen, and print surveys with an evaluation of key metrics such as satisfaction, likelihood to recommend, and intent to revisit.
Employee survey
Employee monitoring on organisation, supervisors, location, and infrastructure, with ongoing analysis and monitoring of progress steps.
Reputation
Presentation of customer feedback results on the website and on review platforms, including a rating barometer, guestbook, and links to Google, TripAdvisor, and HolidayCheck.
Email marketing
Creation, sending, and analysis of mailings and SMS, including pre-stay emails, birthday emails, and newsletter marketing.
Hospitality management
Consulting for hospitality, including offer development, cost optimisation, written standards, employee training, executive coaching, and implementation support.

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Location

Rainweg 8
4496 Kilchberg Bl
Opening hours
Mon
08:00 - 17:00
Tue
08:00 - 17:00
Wed
08:00 - 17:00
Thu
08:00 - 17:00
Fri
08:00 - 17:00
Sat
Closed
Sun
Closed

At a glance

Legal form
Limited Liability Company
UID
CHE-114.071.082
Founded
2008 · 18 years
Last commercial register change
June 15, 2026
Employees
1 to 10

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