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DirectoryBusiness & Technical ServicesManagement ConsultingZurichIskander Business Partner AG
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Iskander Business Partner AG

Summary

About the company

Iskander Business Partner AG is a management consultancy offering services in customer centricity, data‑based marketing and sales, digital excellence, and product and innovation development. Its offerings include CRM, customer experience and customer service, martech & data, as well as project management and agile working.

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Products & services

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Business consulting
Business consulting with a focus on Customer Centricity, Data Based Marketing & Sales, Digital Excellence and Smart Products & Innovations for B2C and B2B companies.
Sales & Marketing
Development of 360° online and offline marketing concepts, lead management processes, digitised sales processes, big data analyses, omnichannel strategies and new sales channels.
Customer Relationship Management
CRM target picture and maturity assessment, selection and implementation of CRM systems, customer lifecycle and churn management, NBO/NBA, customer communication and loyalty platforms.
Customer Experience
CX vision, maturity assessments, customer journey optimisation, voice-of-the-customer programmes, selection of CX software and CX metrics for an end-to-end view.
Customer Service
Customer service health check, AI and digitisation in customer service, CX and satisfaction analyses, selection and onboarding of external partners as well as tool evaluation and implementation.
Martech & Data
Inventory analysis, selection and implementation of marketing technologies, digital analytics, customer analytics, customer segmentation, reporting, cloud data warehouses, automation and AI solutions.
Innovation & growth
Innovation workshops with value proposition and prototyping, AI business booster, disruption analyses, product building with go-to-market and business building.
Project management
Provision of project managers, programme managers and project managers, setup and steering of a PMO, as well as delivery of workshops in project management.
Agile working
Agile basics training, promotion of agile working methods, coaching of agile roles and methods, agile leadership coaching, and building agile organisational structures.
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Location

Bleicherweg 10
8002 Zurich

At a glance

Legal form
Corporation
UID
CHE-352.159.767
Founded
2020 · 6 years
Last commercial register change
October 7, 2021
Employees
21 to 50

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