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Loway SA

Summary

About the company

The core activity of Loway is the development and provision of software solutions for call centers, particularly for measuring and improving the performance of call centers based on the Asterisk PBX platform. The solutions include products such as QueueMetrics, WombatDialer and QueueMetrics-Live, which enable call centers to measure, analyze and improve their performance.

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Offering

Products & services

Industry:Software Development

✓ Offered7

QueueMetrics

Asterisk call-center software suite for performance measurement, statistics, reporting, and real-time monitoring; with API integration, campaign control, and security and audit features.

WombatDialer

Scalable dialer software for Asterisk-based PBX systems; with automatic dialing, campaign management, various dialing modes, and HTTP API integration.

QueueMetrics-Live

Cloud-based SaaS version of QueueMetrics for Asterisk contact centers; includes installation, agent pages, live monitoring, and usage-based monthly billing.

QueueMetrics for Microsoft Teams

Analytics and monitoring solution for Teams telephony; with over 200 metrics, queue reports, direct and outbound calls, voicemails, APIs, and customizable reports.

Call Center Suite Bundle

Bundle of QueueMetrics and WombatDialer for Asterisk call centers; with monitoring, reporting, automated dialing, telemarketing features, voice conferencing, and support.

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Loway SA

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Loway SA

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