NIGHTY NIGHTY GmbH provides remote night-shift services for hotels and apartments, including late-arrival phone support, guest communication management and check-in assistance. The company handles access management and key encoding, performs reservation adjustments in common PMS platforms and manages emergency alerting.
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Industry:Call Centers
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Remote night service between 19:00 and 7:00 for hotels, apartment houses, and hostels; guest support by phone, check-in for late arrivals, management of OTA, messenger, and phone channels.
Reservation Adjustments in the PMS
Reservation adjustments in existing PMS systems such as Mews, RoomRaccoon, SabeeApp, Protel Air, Opera Cloud, and Apaleo; work via cloud or VPN on behalf of the operator.
Access Management and Emergency Alerts
Access management including encoding of room keys and door opening via cloud, VPN, or code; camera monitoring and alerting of emergency services or on-call staff in case of an emergency.
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