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© 2026 cohaga AG · All Rights Reserved · St. Gallen, Switzerland · Imprint747,212 companies indexed · Last updated: today
DirectoryIT & CommunicationCybersecurityBaselPrimetrack AG
Primetrack AG Logo
Verified· 3 sourcesTrust Score
Summary

About the company

Primetrack AG provides IT services for businesses, including IT support, consulting and operation of IT infrastructure, as well as managed services. Its offerings also include IT security assessments, hardware and software.

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Service area

Offering

Products & services

Industry:CybersecurityIT support
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Primetrack AG

✓ Offered8
Outsourced IT Support
IT support through a service desk, field support or an on-site support centre; handling requests across multiple support levels, remote and on-site troubleshooting, and device installation and replacement.
IT Infrastructure Planning and Operations
Analysis, planning and deployment of on-premises, cloud or hybrid IT infrastructure; services include infrastructure as a service, monitoring, maintenance, updates and ongoing operations.
IT Security Consulting and Assessments
Security assessments of infrastructure, organisation and technology identify vulnerabilities and prioritise measures; consulting and implementation support data protection and responses to cyber incidents.
Complete Managed IT Service Package (PrimeAbo)
Bundled management of IT operations with a service desk, monitoring, antivirus, backup and firewall, as well as installation, updates, lifecycle management, mobile device management and support under agreed SLAs.
IT Infrastructure Check (Prime IT Check)
A recurring review of networks, security, hardware, storage and backups; checks for faults and outdated components, documents required actions, and can include subsequent optimisation and monitoring.
Cybersecurity Training and Phishing Simulations (Prime Awareness)
Recurring phishing simulations test and train employees to recognise fraudulent emails; analyses and reports show security behaviour and indicate potential training needs.
Password Management (Prime Password)
Manage and store passwords securely in encrypted form, share them with multiple users when needed, and set up the service on company devices; it also includes guidance on password best practices.
IT Hardware Supply and Installation
Supply of IT hardware for businesses and projects, with installation and commissioning integrated into existing IT infrastructure; individual offers are available for larger orders.
Trust & reputation

ranQ Trust Score of Primetrack AG: 4.4 out of 5.0

Trust Score4.4/ 5.0

Very high

x

Data basis 96% · As of November 2026

Primetrack AG scores 74.5 out of 100 points in the Reputation area of the ranQ Trust Score. This area carries 42% of the weighting.
x
CriterionValueWeight
  • Review quality: The average rating across all connected sources, smoothed against the industry mean. So 5.0 stars from three reviews do not outrank 4.7 from three hundred.78.124%
  • Review volume: The number of reviews across all sources. The scale is logarithmic: the first reviews count the most, and the maximum is reached at 50 reviews.63.210%
  • Review recency: The age of the most recent review. Two-year-old reviews deliberately sit in the middle, because that is normal for Swiss SMEs. Only after three years without a new voice does the value drop markedly.78.08%
Primetrack AG scores 89.3 out of 100 points in the Substance area of the ranQ Trust Score. This area carries 28% of the weighting.
x
CriterionValueWeight
  • Establishment: Years since founding or brand launch, logarithmic. The maximum is reached at 15 years.100.012%
  • Company size: The headcount band, researched by ranQ or stated by the company. It is scored in steps rather than by head count, because the data only provides bands.70.07%
Primetrack AG scores 86.7 out of 100 points in the Identity area of the ranQ Trust Score. This area carries 22% of the weighting.
x
CriterionValueWeight
  • Verification: Official register entry (commercial register with UID or professional-body record, 55 points), confirmed domain (20 points) and confirmed ranQ profile (up to 25 points, depending on completeness).86.722%
Primetrack AG scores 80.0 out of 100 points in the Visibility area of the ranQ Trust Score. This area carries 8% of the weighting.
x
CriterionValueWeight
  • Website authority: Ahrefs' Domain Rating measures, on a scale of 0 to 100, how strongly a website is linked from other websites. For Swiss SMEs the range up to 40 is typical; the maximum is reached at 35.80.04%
  • Media authority: No data point — the criterion is taken out of the weighting and does not lower the score.—4%
Qualifications+0.00

Primetrack AG reaches a ranQ Trust Score of 4.4 out of 5.0 — rated «Very high». The rating draws, among other things, on 4.8 out of 5 stars from 11 customer reviews. The data basis is 96%, so the score is backed by part of the criteria. As of November 2026.

The Trust Score cannot be bought and is calculated from publicly verifiable data.

Reviews

Aggregated rating

Aggregated rating
4.8
of 5

Aggregated from 11 reviews across all connected sources

Sources
GGoogle4.811
★TrustpilotSoon
PProvenExpertSoon

Further sources are added continuously and factored into the ranQ Rating.

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Location

Nauenstrasse 71A
4052 Basel
Opening hours
Mon
08:00 - 18:00
Tue
08:00 - 18:00
Wed
08:00 - 18:00
Thu
08:00 - 18:00
Fri
08:00 - 18:00
Sat
Closed
Sun
Closed

At a glance

Legal form
Corporation
UID
CHE-109.840.797
Founded
2004 · 22 years
Last commercial register change
January 23, 2023
Employees
11 to 20

Active in 2 of 26 cantons · 2 municipalities

  • BSBasel
  • LULucerne
Legal form: Graded by liability and disclosure. The weight is kept small: a sole proprietorship is not a dubious company, it is just liable differently.
100.0
6%
  • Branch offices: Branch offices linked in the commercial register. Having none is normal and costs no points.70.03%
    • Full methodology

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